Position Overview:
This role involves managing communication, scheduling, preparing correspondence, and maintaining records with the utmost confidentiality and accuracy.
Duties:
♦ Serves as the first point of contact for phone calls, visitors, and patients, providing guidance and assistance
♦ Drafts, proofreads, and finalizes correspondence, memos, reports, and other documents
♦ Handles electronic communications and ensures timely responses to queries
♦ Manages and maintains appointment schedules, calendars, and meeting arrangements
♦ Prepares agendas, take detailed meeting minutes, and ensures follow-up on action items
♦ Document Management
♦ Organizes and maintains filing systems for correspondence, reports, and departmental documents with confidentiality and easy access
♦ Sorts, reviews, and prioritizes incoming mail and documents, flagging action items as needed
♦ Prepares requisitions for office supplies and manages inventory storage and distribution
♦ Maintains and monitors departmental leave schedules and attendance records
♦ Provides general administrative assistance as required by the Department Head
♦ Supports special projects and tasks to enhance departmental efficiency
Qualifications & Skills:
♦ Diploma or degree in Office Administration, Business Administration, or a related field
♦ A minimum of three years of administrative or secretarial experience, preferably in a healthcare or professional environment
♦ Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
♦ Excellent organizational and multitasking skills with strong attention to detail
♦ Professional verbal and written communication skills
♦ Ability to prioritize tasks and manage time effectively in a dynamic environment
♦ Demonstrated ability to maintain confidentiality and exercise discretion
♦ Good command of written and spoken Arabic and English, French is a plus
